Payment
We accept credit and debit cards through Paypal's secure server facility. You do not need to have a registered account with Paypal to use this payment method. We also accept personal cheques - if you want to pay by cheque please contact us.
Delivery
All orders are usually shipped out within 4-5 working days - soaps are made up fresh to order, not kept on shelves! At peak peroids, we may need to extend this estimate by another day or two, although we will do our best not to!
UK Postage Rates
Order Value
Up to £3.49 : £1.30
£3.50 to £4.99 : £2.00
£5.00 to £7.49 : £2.80
£7.50 to £9.99 : £3.50
£10.00 to £14.99 : £4.00
£15.00 to £19.99 : £7.00
£20.00 and over : £7.99
Orders over £20 and wholesale orders, sent by courier, price
£7.99
International Postage Rates
European Postage Rates
Order Value
Up to £3.49 : £1.99
£3.50 to £4.99 : £2.99
£5.00 to £7.49 : £3.50
£7.50 to £9.99 : £3.99
£10.00 to £14.99 : £4.99
£15.00 to £19.99 : £7.99
£20.00 and over : £8.99
Rest of World Postage Rates
Order Value
Up to £3.49 : £2.60
£3.50 to £4.99 : £4.00
£5.00 to £7.49 : £5.20
£7.50 to £9.99 : £7.00
£10.00 to £14.99 : £8.00
£15.00 to £19.99 : £14.00
£20.00 and over : £16.00
We reserve the right to recycle postage materials wherever possible to save on the environment.
Returns Policy
At Weird'n'Witchy we want to provide you with the best possible customer service. If there are any problems please let us know at once.
Privacy Policy
We are committed to protecting your personal information and will keep the information you entrust by keeping it safely and securely.
Why we collect information
Weird'n'Witchy collects information from you for two reasons:
To process your order, we collect your name, email address, postal address and telephone number.
To make your visit more rewarding and useful, we may monitor customer patterns and your use of the store via cookies. Please see the information below on cookies.
Cookies
There are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies do not in themselves recognise the individual user but will recognise the computer you are using so that we know when you are returning to the shop. Most browsers will automatically accept cookies, but you can change the settings on your browser to prevent this happening.
Disclosing information to others
Weird'n'Witchy will never sell or share your personal information with third parties unless it is required to fulfil your order or to fulfil another function which you have consented to.
Accuracy and access to Personal Information
You can check that the information which we are holding is accurate by accessing your account online if you are registered (click on ‘My Account’ near the top of the screen, enter your email address and password to log on and view your details) or emailing us at sales@WeirdnWitchy.co.uk. Also, even if you have consented to receive our newsletter from us you can request that we do not contact you with further information by e-mailing us at any time at sales@WeirdnWitchy.co.uk